CAREER
AV Project Technician
Qualification: Diploma or BE (ECE) with 2+ years of Experience in AV field.
- Structured cabling for audio, video, control & termination.
- Installation of AV devices
- Lighting control system & automation system
- Cable management & rack building for all AV devices
- Setup and install equipment such as microphones, sound speakers, video screens, projector, video monitors.
- Monitor sound feeds to ensure quality
Setup video conference. - Test and resolve equipment issues.
- Monitor sound feeds to ensure quality.
- Ensures all work compiles with company policies, procedures, standards and conventions.
- Assures each system’s physical completeness is in accordance with installation drawings.
- Maintain an on-going dialog with lead installation technician and Project.
- Manager ensuring that work quality, performance, and materials meet required schedules and expectations.
- Follows and maintains proper safety practices.
Project Manager
Qualification: Diploma or Degree with 7+ years of Experience in AV field.
- Structured cabling for audio, video, control & termination.
- Installation of AV devices.
- Lighting control system & automation system.
- Cable management & rack building for all AV devices.
- Setup and install equipment such as microphones, sound speakers, video screens, projector, video monitors.
- Monitor sound feeds to ensure quality
- Setup video conference.
- Test and resolve equipment issues
- Ensures all work compiles with company policies, procedures, standards and conventions.
- Assures each system’s physical completeness is in accordance with installation drawings.
- Maintain an on-going dialog with lead installation technician and Project Manager ensuring that work quality, performance, and materials meet required schedules and expectations.
- Follows and maintains proper safety practices.
- Solid ability to manage and lead team with standards.
- Adapt at working with subcontractors and managing remote operations.
- Provided technical support for AV as necessary.
- Ensured that all scheduled projects were completed on time.
- Maintained database of all AV activity and Tech updates.
- Reviewed and processed installation updates and reports.
- Strong professional work ethics.
- Coordinating and completing the Projects within the time period.
AV Project Engineer
Qualification: Diploma or Degree with 3+ years of Experience in AV field.
- Preferably good at communication and AV Tech skills.
- Structured cabling for audio, video, control & termination.
- Installation of AV devices.
- Lighting control system & automation system.
- Cable management & rack building for all AV devices.
- Setup and install equipment such as microphones, sound speakers, video screens, projector, video monitors.
- Monitor sound feeds to ensure quality.
- Setup video conference.
- Test and resolve equipment issues.
- Monitor sound feeds to ensure quality.
- Ensures all work compiles with company policies, procedures, standards and conventions.
- Assures each system’s physical completeness is in accordance with installation drawings.
- Maintain an on-going dialog with lead installation technician and Project Manager ensuring that work quality, performance, and materials meet required schedules and expectations.
- Follows and maintains proper safety practices.
Customer Support Executive
Qualification: Associate or Bachelor’s degree with 0 to 1+ yrs of experience.
- Goal oriented and ambitious, with capacity and drive to reach the customer expectations.
- Proven customer service and relationship building skills.
- Ability to effectively communicate through all mediums (verbal, listening, written).
- Organized, with effective time management skills.
- Ability to work independently and with a team.
- Mature and self-confident.
- Strong work ethic.
- Committed to building a career path.
- Attracts potential customers by answering product and service questions; suggesting information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Prepare product or service reports by collecting and analysing customer information.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Assistant Project Manager
Qualification: Diploma or BE (ECE) with 5+ years of Experience in AV field.
- Preferably good at communication both verbal and written.
- AV Certification is must.
- Structured cabling for audio, video, control & termination.
- Installation of AV devices.
- Lighting control system & automation system.
- Cable management & rack building for all AV devices.
- Setup and install equipment such as microphones, sound speakers, video screens, projector, video monitors.
- Monitor sound feeds to ensure quality.
- Setup video conference.
- Test and resolve equipment issues.
- Ensures all work compiles with company policies, procedures, standards and conventions.
- Assures each system’s physical completeness is in accordance with installation drawings.
- Maintain an on-going dialog with lead installation technician and Project Engineers ensuring that work quality, performance, and materials meet required schedules and expectations.
- Follows and maintains proper safety practices.
- Solid ability to manage and lead team with standards.
- Adapt at working with subcontractors and managing remote operations.
- Provided technical support for AV as necessary.
- Ensured that all scheduled projects were completed on time.
- Maintained database of all AV activity and Tech updates.
- Reviewed and processed installation updates and reports.
- Strong professional work ethics.
Service/ Support Engineer
Qualification: Diploma, Engineering, ITI (Electrical/ Electronics) with 3+ years of Experience in AV field.
- Preferably good at communication both verbal and written.
- AV Certification is must.
- Communicate effectively with customers, team members and colleagues across University.
- Resolve or escalate support calls within agreed timescales using IT Service Management principles and logging systems.
- Provide support for the operation and maintenance of AV equipment’s.
- Provide support for events and including setting up and operating equipment’s.
- Receive and handle requests for support following agreed procedures.
- Respond to requests for support by providing information to enable incident resolution and promptly allocate unresolved calls as appropriate.
- Maintain records and advise relevant persons of actions taken.
- Investigate problems in systems and services and assist with the implementation of agreed remedies and preventative measures including the maintenance of AV systems in teaching areas.
- Undertake commissioning of new technical areas including specialist AV and IT equipment, control systems, and audio induction loops.
- Take responsibility for own workload and keep others informed, highlighting potential problems and suggesting solutions to ensure continuity of service delivery.
Onsite Eng/Maintenance Engineer
Qualification: Diploma or Degree with 3+ years of Experience in AV field.
- Preferably good at communication both verbal and written.
- AV Certification is must.
- Ability to set-up, configure and operate multimedia, AV and videoconferencing equipment and Low voltage device termination and testing commissioning.
- Manage and maintain video conferencing, amplifiers, control, projectors, microphones, HD Lightings, displays.
- Independently handling sites, rough drawing for Rack layouts, Electrical requirements and Schematic for small sites.
- Installation of projector in desktop and configuring the Alignment.
- Trouble shooting and servicing AV Equipment, Maintenance, and AMC Support.
- Ability to do inspection and commissioning of Audio visual systems, like a Meeting rooms, Board rooms and Simulation Systems, Network operated rooms (24×7).
- Conducting Training to end-user for using the AV equipment’s and Video conference systems.
AV Programmer
Qualification: Any Diploma or Degree with 3+ years of Experience in AV field.
- Commercial Crestron programming which includes – Lighting Control, Audio/Video distribution, Conference Rooms, and much more for Integrators and end users.
- GUI – Create Custom Graphic User Interfaces for any application including iPad, iPhone, and all Crestron touch panels.
- Technician – Install and troubleshoot Crestron systems.
- Digital Media – Certified Crestron Digital Media Technician, Designer, and Engineer.
- DSP setup / configuration: Biamp Tesira, Audia, Nexia and Polycom Soundstructure.
- Create commissioning test list and merged team responses.
- Debug various system startup problems.
- Should Perform regular pre-construction site inspections.
- Attend owner meetings and reports on progress.
- To Provide online programming support to other locations.
- Competency in project management, vendor management, delivery management, System Integration, implementation and support.
- Good general knowledge of AV signal flow.
CAD Engineer
Qualification: Diploma or BE (ECE) with 3+ years of Experience in AV field.
- Preparing schematic diagram for Audio Visual System.
- Preparing Installation details for Audio Visual Equipment’s.
- Preparation of Shop drawings for Audio Visual System.
- Co-Ordination with Project team.
- Project Planning and execution.
- Providing design support at all stages of the design process.
- Co-Ordinated with the Client/Consultant regards the AV Design Proposal & BOQ.
- In-depth knowledge of Autodesk AutoCAD, AutoCAD Architecture and other designing applications.
- Strong knowledge in doing fabrication drawings and mounting kits.